How to delete your Dropbox account in 5 simple steps, permanently erasing your files and personal in

Publish date: 2024-08-11

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If you have subscribed to a paid Dropbox account and no longer want to pay to maintain it, you can cancel your subscription, which returns you the free service (which includes 2GB of storage) – there's no need to do anything else. But if you want to delete your Dropbox account completely, you can do that as well, whether you were using a paid subscription or the free Dropbox service. 

If you choose to delete your Dropbox account, Dropbox will delete all your files from its online servers and remove your account and personal information within about 30 days, so you can no longer sign in to your account. It will also unlink your personal devices from the service and stop all file syncing. 

Any files you had previously placed in shared Dropbox folders that other Dropbox users have access to are not deleted, nor does Dropbox delete or change any files stored on your devices. In addition, if you have the Dropbox app installed on your devices, you will need to uninstall it yourself. 

Deleting your Dropbox account is permanent, so be sure you want to do this before starting. If you've settled on deleting your Dropbox account, here's how to do it. 

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How to delete a Dropbox account

1. Open Dropbox in your browser and sign in to your account.

You can register with an email and password or login to your account through your Facebook or Google profile. Abbey White/Business Insider

2. Click your account's avatar in the upper right corner.

Click your avatar. Abbey White/Business Insider

3. In the dropdown menu, click "Settings."

Click "Settings." Abbey White/Business Insider

4. Make sure you are on the "General" tab using the navigation menu at the top of the page, and then click "Delete account."

You will need to scroll to the bottom of the account page to see the "Delete account" option. Abbey White/Business Insider

5. Enter your password and choose a reason for deleting your Dropbox account before clicking "Permanently Delete." 

When you select "Permanently Delete," the action cannot be undone. Abbey White/Business Insider
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Dave Johnson Freelance Writer Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Read more Read less

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